News

Fraud Protection News

By November 12, 2021No Comments

You may have heard the recent news of arrests for fraud under the NYS Early Intervention Program this month. In light of these events, we wanted to share how ProviderSoft can help you prevent and deter this kind of practice with our system offerings (including but not limited to):

Signature Capture Settings (Provider Deterrents)

  • Date/Time Stamp may be configured on signature fields to identify when a signature has been captured
  • Geolocation Stamp may be configured on signature fields to identify where a signature was captured

Session Posting Settings (Preventative Settings)

  • Hours of Operation may be configured to disallow posting of sessions outside of reasonable or preferred service hours
  • Overlap Prevention settings may be configured to disallow various session overlaps or the allowing of overlaps in specified scenarios (e.g., group services)

Agency Oversight Tools (Management)

  • Activity Summary and Service Delivery Ratio reports may be reviewed to determine reasonable mandate delivery
  • Provider Caseload screen/reports may be reviewed to determine reasonable caseload volume

Behind-the-Scenes Information Capture (Auditable upon request)

  • IP Address for System Users
  • Communication Trail for use of the Remote Signature Capture Tool to ensure Caregiver review and sign-off of documentation

If you would like to learn more about the measures we are taking to help you prevent fraud, please contact us today!