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All Posts By

Kelly Carney

April 8, 2024

ProviderSoft Enhances Customer Support with Zendesk Integration

We are excited to share that ProviderSoft will enhance customer support by transitioning its help desk service software  to Zendesk. Zendesk will empower us to personalize the customer experience, and improve relationships.  This transition will help enhance our customer service capabilities. Zendesk is a cloud-based customer service platform that offers…
February 6, 2024

Developmental Milestones in Children

By Mackenize McIntyre Source: CDC Important Milestones: Your Child By Five Years Recognizing developmental delays in children is a difficult task to navigate when considering developmental milestones. One effective approach to supporting a child’s developmental milestones is by being aware of the typical trajectory of a child’s development. This awareness…
January 15, 2024

Get to Know ProviderSoft’s Exceptional Customer Support

At ProviderSoft, our commitment to exceptional customer service sets us apart. We understand that every Early Childhood program is unique, and we take pride in offering a personalized experience to meet their individual needs. Central to our customer service approach is our dedicated team of Account Representatives, Implementation Specialists, and…
January 9, 2024

Wrapping Up 2023: ProviderSoft Security Update and More

As 2023 draws to a close, we reflect on a year marked by significant advancements in security, support, and product capability. Looking forward to 2024, the company is poised for continued success with upcoming improvements and strategic partnerships. Support: Strengthening the Foundation ProviderSoft recognizes that exceptional support is fundamental to…
December 21, 2023

Solutions for the Early Childhood Intervention Staffing Crisis

Source: Six Ideas to Ease the Early Intervention Staffing Crisis by Sarah Carr  By Mackenzie McIntyre There has been an ongoing issue with staffing in early intervention, whether it's the challenge of funding the number of staff, staff unable to make a living on their salary, or concerns about…
December 13, 2023

The Impact of Technology on Early Childhood Development

By Mackenzie McIntyre As technology becomes an increasing aspect of children's developmental stages, recognizing its influence is crucial. Remaining well-informed about both the positive and negative aspects ensures that technology is used in the best interest of each child. On the positive side, technology serves as a vast gateway to…
November 15, 2023

What’s New In Early Intervention?

By Mackenzie McIntyre In a rapidly changing world, staying informed about key developments in the field of Childhood Intervention is essential to ensuring that children receive the best care and support. Childhood Intervention services play a key role in addressing developmental delays in children, but the landscape is constantly evolving.…
October 24, 2023

Are you prepared for the EI-Hub Transition in New York?

As an Early Intervention professional in New York, you know that keeping accurate and up-to-date records is essential for providing high-quality services to your clients and preparing for audits. That's why ProviderSoft is here to fill in the gaps that EI-Hub has in terms of record retention. EI-Hub won't store…