We are excited to share that ProviderSoft will enhance customer support by transitioning its help desk service software to Zendesk. Zendesk will empower us to personalize the customer experience, and improve relationships. This transition will help enhance our customer service capabilities. Zendesk is a cloud-based customer service platform that offers…
February 6, 2024
Developmental Milestones in Children
By Mackenize McIntyre Source: CDC Important Milestones: Your Child By Five Years Recognizing developmental delays in children is a difficult task to navigate when considering developmental milestones. One effective approach to supporting a child’s developmental milestones is by being aware of the typical trajectory of a child’s development. This awareness…
January 15, 2024
Get to Know ProviderSoft’s Exceptional Customer Support
At ProviderSoft, our commitment to exceptional customer service sets us apart. We understand that every Early Childhood program is unique, and we take pride in offering a personalized experience to meet their individual needs. Central to our customer service approach is our dedicated team of Account Representatives, Implementation Specialists, and…
January 9, 2024
Wrapping Up 2023: ProviderSoft Security Update and More
As 2023 draws to a close, we reflect on a year marked by significant advancements in security, support, and product capability. Looking forward to 2024, the company is poised for continued success with upcoming improvements and strategic partnerships. Support: Strengthening the Foundation ProviderSoft recognizes that exceptional support is fundamental to…
December 21, 2023
Solutions for the Early Childhood Intervention Staffing Crisis
Source: Six Ideas to Ease the Early Intervention Staffing Crisis by Sarah Carr https://hechingerreport.org/six-ideas-to-ease-the-early-intervention-staffing-crisis/ By Mackenzie McIntyre There has been an ongoing issue with staffing in early intervention, whether it's the challenge of funding the number of staff, staff unable to make a living on their salary, or concerns about…
December 13, 2023
The Impact of Technology on Early Childhood Development
By Mackenzie McIntyre As technology becomes an increasing aspect of children's developmental stages, recognizing its influence is crucial. Remaining well-informed about both the positive and negative aspects ensures that technology is used in the best interest of each child. On the positive side, technology serves as a vast gateway to…
November 15, 2023
What’s New In Early Intervention?
By Mackenzie McIntyre In a rapidly changing world, staying informed about key developments in the field of Childhood Intervention is essential to ensuring that children receive the best care and support. Childhood Intervention services play a key role in addressing developmental delays in children, but the landscape is constantly evolving.…
October 24, 2023
Are you prepared for the EI-Hub Transition in New York?
As an Early Intervention professional in New York, you know that keeping accurate and up-to-date records is essential for providing high-quality services to your clients and preparing for audits. That's why ProviderSoft is here to fill in the gaps that EI-Hub has in terms of record retention. EI-Hub won't store…
September 10, 2023
Many young kids missed early special ed services due to COVID, compounding work for schools
Reported from chalkbeat.org By Kalyn Belsha Tens of thousands of young children with developmental delays went without critical services early in the pandemic, a new report finds, suggesting many preschools and elementary schools are now serving students with greater needs. Federal officials characterized the report’s findings as “disturbing” though…