MacKenzie McIntyre

Short answer: An Early Intervention claim is only billable when the session matches the child's active Individualized Family Service Plan (IFSP). Most generic EHRs can't check that match. EI billing software can, before a claim ever goes out. If a rejected claim has ever eaten up your afternoon, you're not…

ProviderSoft is pleased to welcome John Law as its new Chief Executive Officer. John joined the company in late August and has spent his first month getting to know the team, the product and the work of the agencies ProviderSoft serves. For clients, the team they work with every day…

If you run billing for an Early Intervention agency, you know the cost of a disconnected system: claims that go quiet after submission, write-offs that don't explain themselves, and an A/R balance that shifts every month for reasons nobody can pin down. ProviderSoft's financial overview tools were built to close…

By Mackenzie McIntyre If you run an Early Intervention agency, "audit" is probably near the top of your compliance worry list. Medicaid and state audits don't wait for a convenient moment; they arrive, and every missing signature, late documentation, or missed compliance requirement becomes a liability your agency has to…

How ProviderSoft helps EI agencies bill accurately, stay audit-ready, and get paid faster A denied claim doesn't just cost you time — it costs your agency real revenue, and it usually surfaces weeks after the session it was tied to. For Early Intervention providers, manual billing is where small errors…

By Mackenzie McIntyre Choosing a billing platform is one of the most consequential decisions an Early Intervention agency makes, and it's also one of the most under-prepared-for. Most agency owners approach a software demo the way they'd approach any vendor conversation: they listen to the pitch, watch the walkthrough, and…

By Mackenzie McIntyre When agencies first launch in Early Intervention, spreadsheets, manual tracking, and basic documentation systems often feel more than adequate. With a small caseload and only a few providers, it’s relatively easy to keep schedules, notes, and billing organized using simple tools and processes. As agencies grow, however,…

Kayla Vreeland recently hosted a webinar tackling a challenge that many Early Intervention agencies face: balancing provider flexibility with administrative efficiency. The session, “The Best of Both Worlds: How ProviderSoft Bridges Paper Notes and Simplified Billing,” explored how agencies can support staff preferences for paper or electronic documentation while maintaining streamlined…

By Mackenzie McIntyre Billing is one of the most complex aspects of running an Early Intervention (EI) program. Agencies must manage detailed documentation, adhere to strict state and federal regulations, and submit accurate claims, all while ensuring timely reimbursement. Even small errors can lead to rejected claims, delayed payments, and…

By Justin Foster I am a Tier 3 Help Desk Support representative, and I’ve been with ProviderSoft for three years. My journey into tech support wasn’t accidental. I’ve always been passionate about technology and found a natural ability to help end-users navigate their challenges. It’s incredibly rewarding to take complex…